Case Studies

United Services Case Studies: Water Damage Restoration in Mundelein, IL

Wednesday, September 12th, 2012 by Gary Swenson


Loss Description

A collapsed sewer line outside of this home caused a backed up toilet and a real headache for the homeowner. Sewage traveled throughout the first floor into the kitchen, hallway, office and even down into the basement.

Unique Issues

The homeowner had been preparing to put the house on the market and therefore needed to get everything cleaned up and repaired quickly. The cleanup even required the front sidewalk and several newly planted bushes to be torn out.


Job Elements

Project Manager, Charlie Miller, coordinated the effort to remove hardwood floors, carpet and bathroom fixtures and had the home dried, cleaned and put back together ahead of schedule. The homeowner even added a few extra improvements that were completed within the scheduled timeframe.

Job Recognition

The homeowner was very thankful for how quickly the work was completed and said that her home looked better than new.