Case Studies

United Services Case Studies: Water Damage & Mold Remediation in Long Grove, IL

Thursday, April 19th, 2012 by Gary Swenson

Challenge

Loss Description

This homeowner came home from vacation to find their washing machine had leaked for days, flooding their basement, bathroom, sauna and kitchen. The rooms were completely covered with water damage and mold.

Unique Issues

Mold contamination can be a serious threat to human health and welfare. In this job, the trained and certified United Services team followed all the steps of professional mold removal and remediation.

Solution

Job Elements

First, the team worked to identify and repair the source of the flooding. Next, areas were identified to be dried or removed. The mold remediation process included:
• Containment – Affected areas were isolated to eliminate the spread of mold spores.
• Filtration – HEPA air filters were used to remove mold spores and dust from the air.
• Removal and cleanup – Contaminated materials were removed or cleaned in accordance with strict mold remediation guidelines.
The final stage was the reconstruction of the affected rooms with fresh new updated tile and fixtures as well as a new custom sauna.

Job Recognition

The United Services goal of returning the property to pre-loss condition was achieved and we maintained our high marks in complete customer satisfaction!

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