I believe in letting companies know when they perform a professional job. One of my insureds, Micheal, called me on Monday January 27th and left me a message that he had a broken pipe in the upstairs areas and that there was water running down the walls.
I had used your company in the past so i called in the loss and requested if your people could get out to the house the same day. This is a high end home, and I was a little concerned on how this clean up would go.
Let me tell you that at this moment, it was happening. The husband was in New York and the wife's brother had just been rushed to the hospital, so she had a lot going on. I will never us another company for a clean up situation. That same day, I got a phone call from Mrs. letting me know how professional and caring the crew was. She had nothing but high praise for your company.
As an agent, I depend on various company to help out our insureds; acuto accidents, body shops, plugged up sinks, plumbers, smoker or water clean up, UNITED SERVICES.
You really made me look good and for that I can't thank you enough. I feel very comfortable recommending your company.
Agent R. of Highland Park, IL
Wednesday, February 5th